Forum Discussion

dishtech007's avatar
dishtech007
Channel Surfer
9 months ago

Battery level indicator doesn’t show when removing and replacing batteries anymore. Why???

remotes
makaiguy's avatar
makaiguy
Community Streaming Expert
9 months ago

I've noticed the same thing with VR Pro (2nd ed) on an Ultra 4800.

VR Pro on Streaming Stick 4K+ 3821 still pops up the notice.

dishtech007's avatar
dishtech007
Channel Surfer
9 months ago

Sounds like an update needs to happen on their end to resolve this issue. It was a nice function to indicate battery health.

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    9 months ago

    Hi dishtech007,

    Thanks for posting in the Roku Community!

    We would like to take a closer look at your concern with the Roku remote issue, which is that the battery level indicator does not show on the TV screen.

    What is your Roku device's model and remote's type? Is this the original remote?

    We look forward to your response.

    Cheers,
    The Roku Community Team

    • dishtech007's avatar
      dishtech007
      Channel Surfer
      9 months ago

      Hi, it’s a 3810X with an RC399, software is current