Asking if I’m home or at a hotel or dorm
I got a new xfinity router and when I went to connect the new WiFi to the ROKU it is asking if I’m home or at a dorm/hotel. I say I’m home and it says I’m connected to internet and wireless connectio...
Forum Discussion
Terrible. I need help to. My Mobil hot spot was working all day and now I get this "dorm or at home" message and now I can't access Netflix as well. I do know I have hotspot and have never had any issues untill now.
Also havi g this issue and it's driving me crazy. Won't connect to anything and keeps asking this useless question.
Same here. I have 2 Roku TVs and neither will let me see anything even after verifying that the internet is connected. I get the ‘home or dorm/hotel’ question, it appears to connect, then nothing. This is new behavior on both units in the last 8-10 days.
Edited to add: one unit (TCL 8103X) shows the last update check on 6/6/22 at 10:21am (running 11.0.0 build 4193-48). The 2nd unit (Insignia 7301X) shows the last update check on 6/5/22 at 2:21pm (running 11.0.0 build 4193-31). I did a network connection reset on #2 - no effect. Currently, both TVs show connected to the internet yet no apps/channels will work.
2nd edit: I have the TCL unit for sale. I reset it last week in preparation (I think that’s where the June 6 date is from) and everything connected, downloaded and played correctly. I haven’t tried it again until today. Since it needed re-resetting for the new owner, I tried it today. It reset, connects to the internet and then fails when it checks for a software update. Now, I’m stuck there on the TCL.
