ARC stopped working on R655
Over the weekend, the ARC on my R655 suddenly stopped working. I have unplugged the power cord and that ARC HDMI (as suggested with a different model) and reset factory audio and video settings on the menu, but the problem persist. Suggestions are welcome.
Hi BhamPhil,
Thank you for the additional information!
We will be glad to assist you further. Please try to switch HDMI outputs at the back of your TV and ensure that you're plugging the HDMI cable into the port labeled ARC.
You might also need to go into Settings and enable the ARC port, depending on the settings of that Roku TV, which will vary by manufacturer.
- ARC steps:
- Press Home on your Roku remote.
- Scroll and select Settings
- Select System
- Select Control other devices (CEC)
- Scroll and highlight ARC
- Check the box to enable ARC.
**This menu order might vary slightly based on the Roku TV manufacturer but you can learn more here.
If you're still running into issues, let us know. You can also contact TCL's technical support directly if you're still running into an issue.
Regards,
John- ARC steps:
