Aquatic Life Removed (again)?

FINZ2RIGHT 

On some devices, the Aquatic Life was able to be installed as both a channel/app and also as a Screensaver. (when installed on devices, you could select it anytime, like any other channel/app).  On other devices, it was only a screensaver. (no seperate channel/app).

I remember some older postings that mentioned when removed from some devices, was no longer to be added back again as a channel/app but was still available as a screensaver. (channel/app availability lost).  I can't remember what OS version that occured under.  Either 10.5 or 11.0 the Aquatic Life went under some changes.  Could be occuring again (bug).

https://community.roku.com/t5/Channels-viewing/Way-to-go-Roku-Eliminate-Aquatic-Life-icon/m-p/821455

Sometimes, a screensaver may not be available to all your Roku devices. (ie. some are explicitly for RokuTV and not for Roku devices.)

This is not the instance for Aquatic Life.  I have it installed on all my Roku devices and RokuTV.  It shows as available to install (ie. Get Screensaver) on all devices, except for my Ultra 4660.  It is currently running on the Ultra 4660, but is not showing in the Streaming Channels Search like all the other devices it is installed on.

So, it has either been/is in the process of being removed as mentioned by Anonymous , or has been mistakenly removed/omitted from the Search results as compatible with Ultra devices for install.

I cannot speak for everyone but i am NOT referring to the screensaver. There was an aquarium CHANNEL aquatic life. I am referring to the channel NOT the screensaver which may or may not exist. I did not have it as my screensaver. 

I did not remove mine. It disappeared entirely on its own. I assume Roku discontinued it or something has caused a glitch that made it disappear from my installed channels. When I discovered the disappearance last week or so, I tried to find it in the Roku store and it was no longer visible or available to install from the store. 

Understood.

Kind of a workaround for now, but are you able to select it as a Screensaver under Settings/Theme/Screensavers?

If so, you can set the Screensaver Start Time to 1 minute (for testing) and then should display on your Ultra.

I know not ideal and certainly not a solution, but will at least see if still available to you.

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If available to you as a Screensaver, it may indicate that is has been removed as a standalone channel/app once again.  However, still does not explain why it is not coming up in the Search results on the Ultra devices.

Hi Community users,

Thanks for the posts regarding Aquatic Life no longer visible on the Home screen on Roku Ultra (4660) devices.

For clarification, can you please confirm that this screensaver/channel was originally on the Home screen as a tile and is now removed/missing? In addition, can you please check the screensaver settings to see if you are still able to access or see this screensaver and if it is currently working on your Roku device when the screensaver should be appearing?

With more detailed information, we will be able to investigate the issue further.

Thanks,
Danny

Confirming that Aquatic Life WAS (and no longer is) an installed channel on my Roku Ultra 4660X. I did NOT remove it  

Also confirming the Aquatic Life screensaver IS, I repeat IS, installed and working on the same device.

The channel disappeared, but the screensaver did not disappear. 

Hello RokuDanny.

Yes, the Aquatic Life CHANNEL was originally on the Home Screen (as a tile) of my 4660 Ultra (and still appears there on my ROKU 4 and ROKU TV).  

It also still appears as 'installed' when I log into my ROKU account and search for Aquatic Life among the channels.

As I mentioned in my earlier post, I noticed it missing when I turned on my Ultra last Wednesday, February 8th.

Also, it does not appear as a choice among the screensavers for my Ultra..

My 4660 Ultra is running OS 11.5.0 build 4312-46.

Also confirming it is NOT appearing in the Roku store as a channel nor is appearing as a screensaver. The channel store does NOT give you the option to install the channel and does not give you the option to install the screensaver. I already had the screensaver installed on my device and the screensaver has NOT disappeared and the screensaver IS working as expected. Only the channel disappearance is a problem on my device. 

RokuDanny-R 

On my various devices...

Roku Ultra 4660x - Aquatic Life v.13.0.90000013 - available as screensaver, no seperate channel/app ever seen on home screen for me.

Insignia RokuTV - Aquatic Life v.3.0 build 9000013 - available both as screensaver and channel/app.

Roku Express 4k+ - Aquatic Life v.3.0 build 9000013 - available both as screensaver and channel/app.

Roku Premiere 3920 - Aquatic Life v.3.0 build 9000013 - available both as screensaver and channel/app.

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I believe I was mistaken about being able to search on the Ultra for Aquatic Life.  Looks like the previous thread posted in the Community before has it correct.  Aquatic Life v13 is screensaver only. (also won't yield Search). Aquatic Life v3 is both screensaver and channel/app.

https://community.roku.com/t5/Channels-viewing/Way-to-go-Roku-Eliminate-Aquatic-Life-icon/m-p/821455

[The above is what I am seeing on my devices and Ultra 4660x OS 11.5 build 4312-46]

I certainly won't argue if others have seen a seperate channel/app on their 4660 devices, but was never present for me as a standalone channel/app on mine.