After a channels update today, the Icon for instantly loading aquatic life is GONE on both of my 4K Rokus.
Talking with support is USELESS as they just want to uninstall and reinstall (which I have done twice)
Could not get them to understand that the app is installed, but the Home screen icon is gone.
Anybody else? Do an update and get back to me.
(This was NOT a system update to 11.5, but just an update to 4 apps, I am still on 11.0)
Roku updated several screensavers/screensaver handling code today.
There are two versions of the "Aquatic Life" screensaver: 13.x and 3.x
13.x is only available for 4K/HDR models (and not available via Search), but once installed replicates to and is available on all models (including non-4K/HDR ones); no app icon.
3.0 is available via Search and installs and replicates on all supported models; app icon (prior to today).
In fact both will appear on all models as available in Settings/Theme/Screensavers once installed.
Assuming you have either version set as your Screensaver, simply set your screensaver start time to 1 minute, or preview them to get them to activate.
Prior to today, 3.x also (incorrectly) installed itself as an app. Today's updates finally correct this mis-behavior, and 3.x only installs (correctly) as a screensaver.
The fact that the "app" for 3.x could be used to quickly load the screensaver was a side-benefit of the incorrectly installed screensaver, and one that shouldnt be relied upon to activate the screensaver (as you discovered since they fixed the install).
Roku isnt likely to roll back the updated screensaver support or updated screensavers, you'll just need to use the screensavers as intended:
1) Wait for the configured start time: Settings/Theme/Screensaver start time = 1/5/10/30
2) Activate on demand: Settings/Theme/Screensavers/<screensaver name>/Preview screensaver
I fully understand what you posted, however I find it ludicrous that Roku REMOVED a feature that everyone had loved. (I am sure more complaints will be forthcoming)
My grandchildren could just click on the icon to see the fish they loved, but now I have to go through several menus to let them see it.
Great consumer relations!
Unfortunately it wasnt really a feature, it was a longstanding bug (that provided a benefit to you and others).
You can always provide direct feedback to Roku to bring it back, though its likelihood is very small:
https://community.roku.com/t5/Suggest-a-Feature/bd-p/Wishlist
roku should update the online support for the aquatic screensaver to avoid confusion for new users
Utterly ridiculous. This is does not make it easy for my elderly parents to use. The Roku runs too hot if you leave it running all the time. It was great to be able to just go into it from the home screen and get out when they were done. Good job Roku. Make it harder to use for your customers.
Update your Roku software. They fixed this months ago!
