Forum Discussion
RokuEmmanuel-D
2 months agoCommunity Moderator
Thanks for letting us know, Gatorguy611ā!
We've seen you're also facing issues with AirPlay, and are here to help!
Can you share some device info here so we can take a look?
- Roku device model, Device ID, Serial Number, and Software version (It can be found in Settings > System > About)
- Tracker ID (Press Home five times, then press Back button five times)
Looking forward to hearing from you!
Roku Community Team
Gatorguy611
31 days agoReel Rookie
Attached is information requested:
Roku device model, Device ID, Serial Number, and Software version:
3941X - Roku Express 4K+
SO7P216J60WY
X01600MJ60WY
14.6
Tracker information photo below
- RokuSuzyL30 days agoCommunity Moderator
Thanks for providing the requested details. We've passed this along to the right team for a closer look. We'll keep you posted as soon as we know more!
If you need anything else in the meantime, feel free to reach back out!
Roku Community Team