Airplay disconecting after a minute or two
For the last few weeks, every day, I have had an issue with AirPlay disconnecting within a couple of minutes. It does not matter if it is audio only, like podcasts or screen mirroring. The only sol...
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It's great to see your post here, Bergelmir!
We see that you're also having an issue with Airplay. No worries; we're here to get this sorted out.
Please note that once a new update is installed on your Roku device, you cannot roll back to the previous software version. However, the Airplay issue needs to be investigated, as it happened after an update.
Your device details will give us more visibility into your concern. Could you provide the following information below?
- Roku device model, serial number, device ID, and Software Version. (these can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button five times, followed by the Back button five times, and provide us with this ID)
We are anticipating your prompt response!
Best,
The Roku Community Team
I’m getting this too. On my iPhone and with a MacBook Air.
many months of folks telling you about it. No fix yet?
iOS 18.3.1 iPhone 12
macos Sonoma 14.0
Roku model 3941X2 Roku express
sw 14.1
Thanks for chiming in, Jamiekirk!
It looks like you're having trouble with Airplay, too. We want to check this out for you. Thanks for sharing the info. We'll pass it on to the right team. We appreciate your patience and help!
Please stay tuned on this thread as we'll keep you posted!
Best,
The Roku Community TeamI bit more info.
I found if I mirror my MacBook onto the Roku and play video on the mirrored screen the connection stays up ok.
I don’t know what the difference between mirroring and AirPlay is but it may be a clue for anyone looking into this issue at Roku.Hey, Jamiekirk. Thanks for the follow-up!
We understand that you may be confused about how these features differ from each other. Let me clarify this for you.
Screen mirroring displays your device's screen on another display (e.g., TV), while AirPlay streams content directly from your device to another display.
Could you tell us...
- What specific app/s are you having trouble with when using Airplay? Also, did this happen after an update?
Let's continue this conversation!
Best,
The Roku Community Team
I have been having the same issue for months. All software up to date. Very frustrating. Let’s fix it Roku
Hey there, AnthonyCX5!
Thanks for chiming in!
It seems like you're having some trouble with Airplay, and we'd love to dive into your issue a bit more.
If you could share the info we asked for in this thread, that would be great! We're looking forward to hearing back from you!
Best,
The Roku Community TeamExactly how some others have said. I’m Airplaying from iPhone 13 with IOS 18.3.1 to my Roku stick (auto update on and last updated 1/25). The music starts playing and the Airplay logo comes up for about 1sec on TV screen and then back to the Roku Home Screen where the music continues to Airplay for another 3-4mins then drops completely. Restarting Roku helps for about 1 day then back to same issue. Again the issue has been going on for months through various updates with no resolution
