Airplay Code is Not Accepted on iPhone
I just received a brand new streaming stick 4K. My airplay in settings is set to require code the first time only. When I try to connect my iPhone, it asks for the code on the screen. But when I e...
Forum Discussion
Hi Community users,
We would be more than happy to investigate the issue you are experiencing, but will need more detailed information. Can you please provide us with the following information:
- Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
- mobile device brand, model and current OS
- tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times and provide us with this ID)
- steps to reproduce the issue you are seeing
Once we have this information, we will be able to pass it along to the appropriate team to investigate further.
Thanks,
Danny
I just purchased the streaming 4K mainly for Airplay option. I have the same issue. I can enter code over and over and it does not work. Both device and phone on same network. I have tried all support help.
I will have to return unless I can get help to work.
