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sclawrenc's avatar
sclawrenc
Channel Surfer
2 years ago

Advanced Wireless Receiver Faulty

Hello.  I've been using my Roku off and on for a while, and all of a sudden the Advanced Wireless Receiver device stopped working and powering up my Roku 3810x.  I have a couple of these and confirmed it worked fine using another Advanced Wireless Receiver so I know that is the problem.  The Roku 3810x itself and the remote works fine other than the AWR so I technically have a working Roku other than the AWR and I'm wondering what my options are from support.  Thanks.

tv & player wifi

2 Replies

    • sclawrenc's avatar
      sclawrenc
      Channel Surfer
      2 years ago

      Thank you for your help.  I have reached out to support to see what my options are.  Since the main Roku, remote, and power adapter all work, I'm hoping there is a workaround or another option without having to spend more money on it.  Thanks again.