That’s a little tough for a lot of people to fix after the fact…. Especially if they cannot move a large tv by themselves. I have Roku TVs and like them. I did not have any prior experience, but was able to adapt and overcome most issues. However, I am relatively young, adapt easily to tech, and could easily return a large tv on my own. That can’t be said for a lot of folks that buy these things. Telling someone they screwed up is just beating a dead horse most of the time.
If you have Roku tv, even universal remotes as old as the Sony rm-vl600 will give you access to number keys 0-9 for roku tv's. Cable & Directv oem remotes from 15 years ago will now give you 0-9 commands that work on Live-tv or antenna connection. Try code 12049 in the White Directv remotes. Some universal & oem remotes only give you access to tv power or volume. You need ones with a better code.
