Forum Discussion
this is happening to me too, please advise
Just got a new TCL ROKU tv and it's just sitting here worthless because I can't seem to activate it. How is this even possible??
Can someone help me please??
- RokuNimfa-C3 years agoRetired Moderator
Hi h00513rdaddy,
Thanks for reaching out to the Roku Community.
Could you walk us through the issue you are experiencing? Which step in the process went wrong and got stuck? Do you receive an error message or code?
To help troubleshoot the issue further, follow this link: How to activate or link your Roku streaming device
If the issue is not resolved, kindly provide with us the details requested along with the serial number of your Roku TV so we can help you further. You can often find this information on the back of your Roku TV.
Keep us posted on how it goes.
Regards,
Nimfa- h00513rdaddy3 years agoChannel Surfer
It tells me my email is incorrect, even though I have several Roku devices registered to that address.
- h00513rdaddy3 years agoChannel Surfer
Also, I do not have an option to activate by QR code.
- h00513rdaddy3 years agoChannel Surfer
SN - 2301GTC012404100280
Model - 65s555