Forum Discussion

Phred17's avatar
Phred17
Reel Rookie
2 years ago

3810RW bandwidth saver stopped working

The bandwidth saver on my 3810RW stopped working overnight last Thursday or the Thursday before that. YouTube is the only app I use and I use it to go to sleep.

TV & Player Features

2 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    2 years ago

    Hi Phred17,

    Greetings from the Roku Community!

    We want to investigate further this issue that you're having with the bandwidth saver since it is not working. Does it happen on one channel or across other channels installed on your Roku device?

    We'll wait for your response.

    Thanks,

    John

    • Phred17's avatar
      Phred17
      Reel Rookie
      2 years ago

      I just tried Pluto TV. It turned off after 4 hours. I checked at 4:01ish and it was at the main menu and the screensaver didn't start yet.