Forum Discussion
Same here.
Device: TCL 65S455-CA
Software Version: 13.0.0 build 24062-CG
Issue ID MV-250-135
AirPlay app broke after the above update. I say AirPlay app 'broke' because when I navigate to Settings > Apple AirPlay and HomeKit, the AirPlay logo/text on black screen comes up and hangs there for a few seconds, then it goes back to the main settings menu. In the past, you would see the logo/text for a second, and then it would show you the AirPlay settings, like whether if it needs a code to connect, or what to set the name to etc. None of those are shown, the AirPlay app probably crashes in the background, and the TV goes back to the main settings menu.
I did reboot the TV, but I'm not willing to reset to factory settings, since other commenters said they did, and it didn't fix the issue.
Hi folks,
I found the temporary solution for the airplay crash problem. When ever it happens restart your device as follows:
Setting->System->Power->System Restart.
and wait to connect to network again and after that it will work for a while.
If happened again, do the same way again.
This is worked for me.
Hope it will help some how.