Roku TV Camera app can't view live feed

Ok so I bought cameras & set them up at my elderly dad's house so I could keep an eye on him from my home or frankly anywhere I may be. It works great on my phone but i can't watch him from my roku tv that I have at home. By the way both tvs & cameras are all on the same roku account. That was the point of doing all this so I could watch him while I wasn't at his house. I can view recordings but not live video. How can I fix this issue or did I just waist all this money for nothing? Cameras at his house & 1 tv, the other roku tv is at my house a half mile away. It was my understanding that as long as everything was on the roku account that I should be able to access live video from any location as long as i was using a roku device.  Please help. 

Hello there Cgml_oren​

Thank you for posting your concern about the Roku TV Camera app, where you can't view the live stream. 

Quick questions — what's the exact behavior when you've tried to view the live stream? Are you getting any errors? 

Let's see if this works for you.

1. Check the Camera app for updates: Highlight the app > Press the star (*) button on your Roku remote > Check for updates
2. Remove app
3. System restart
4. Add again

Hope this helps, and keep us posted.

Roku Community Team