Events triggering in exclusion zones
Hello, My Roku camera is triggering events in the detection zone where movement is supposed to be ignored. Not sure why. Currently, the motion detection sensitivity is set to 50 by default. Will cha...
Forum Discussion
Hey! MartyH
I understand that the Roku Camera you have is triggering false events even outside the detection zone.
Let's try to check a few things:
- Try checking your detection zone: Go to your camera settings → Detection Settings → Detection Zone. Make sure the excluded areas are fully grayed out and that the camera’s angle hasn’t shifted.
- Try lowering the sensitivity in your Camera Settings: Lowering it from 50 to around 35–40. Test for a day or two and see if false alerts decrease without missing important motion.
- Use Smart Detection [if available]: Enable Smart Detection to filter motion by type (person, pet, vehicle). This adds an extra layer of control.
If that doesn't help, please let us know so we can take a closer look.
Roku Community Team
Appreciate the response. I have already made sure the grayed out areas completely cover the excluded areas. I will try lowering the sensitivity a bit to see how that works out. I'll let you know. Cheers!
