Forum Discussion

ardiecat's avatar
ardiecat
Reel Rookie
2 months ago

Roku Outdoor Battery camera won't stay live view and turns off immediately

Yeah, I got one set up and one has to be replaced... the one worked one day, but, now won't stay up up on live view and changes when I say I want to hear...it comes on then turns off immediately and then shuts down to reconnect.... I think these cams need allot of work still to be done.... if they ever work the way they say they should they may have good cams...but, I've had others that have worked beautifully only they went out of business...one during the pandemic and now Sengled SNAP had a beautiful cam and they went out of business??!!    Ring's are OK but, I want something where I can keep live view up longer than 15 min....

4 Replies

  • RokuSuzetteL's avatar
    RokuSuzetteL
    Community Moderator

    Welcome, ardiecat​ 

    It sounds like your Roku Outdoor Battery is cutting out during live view and shutting down right after reconnecting. Let's get more details on this. 

    • Is the battery fully charged?
    • Have you tried any steps so far to fix it?

    Looking forward to hearing back from you!

    Roku Community Team 

    • ardiecat's avatar
      ardiecat
      Reel Rookie

      I'm tired of messing with this camera and the stress it has caused me... I've had all kinds of cams and never this much problems... the two I like best and did the best jobs unfortunately were smaller companies and one went broke during the pandemic and the other just went out of business due to the tariffs... so I thought these would be a good replacement (NOT)   so, how do I get these two cameras and one solar panel back to you and get my monies back!!

      • RokuRiamie-D's avatar
        RokuRiamie-D
        Community Moderator

        Hello ardiecat​

        We're sorry for the inconvenience this has caused you. We have followed this up with the team.

        Roku Community Team