Not getting any help! Poor customer service
I’ve contacted Roku about my cameras not updating firmware and basically get a run around! I was told a week and a half ago and “technician” would be in contact with me… nothing happened. Contact sup...
Forum Discussion
Yes that’s what I’ve been told for almost 2 weeks now. The issue still has yet to be resolved.
Hi Katmaree,
Greetings from the Roku Community!
We sincerely regret the delay in resolving this. We have validated your account, and one of our Support teams has facilitated this.
We would recommend continuing to work with them, as they would be the best at helping you with this case.
Let us know if there's anything else that we can further look into. Thanks!
Warm regards,
Rey
