Forum Discussion

green092's avatar
green092
Newbie
19 days ago
Solved

Roku doorbell Camera won't charge

I took my doorbell down to charge, but the Micro USB cable is not working.  I bought a new one and it still will not charge.

  • Hey there! green092​ 

    You seem to have an issue charging your Roku Doorbell Camera. 

    Let’s walk through a few things that might help get your Roku doorbell camera powered up again.

    1. Double-check the charging indicators. When plugged in, look for a solid white light (charging) or a solid blue (fully charged). If there's no light at all, it could be a connection issue.
    2. Try a different power outlet- Sometimes the issue isn’t the cable but the power source. You may try plugging into a different outlet.
    3. Inspect the Micro USB port- Dust, bent pins, or loose connections can prevent charging. Try adjusting the cable or port if it’s not making a solid connection.


    If this doesn't work, please let us know so we can explore more troubleshooting!

    Roku Communtiy Team

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator

    Hey there! green092​ 

    You seem to have an issue charging your Roku Doorbell Camera. 

    Let’s walk through a few things that might help get your Roku doorbell camera powered up again.

    1. Double-check the charging indicators. When plugged in, look for a solid white light (charging) or a solid blue (fully charged). If there's no light at all, it could be a connection issue.
    2. Try a different power outlet- Sometimes the issue isn’t the cable but the power source. You may try plugging into a different outlet.
    3. Inspect the Micro USB port- Dust, bent pins, or loose connections can prevent charging. Try adjusting the cable or port if it’s not making a solid connection.


    If this doesn't work, please let us know so we can explore more troubleshooting!

    Roku Communtiy Team