Not getting any help! Poor customer service
I’ve contacted Roku about my cameras not updating firmware and basically get a run around! I was told a week and a half ago and “technician” would be in contact with me… nothing happened. Contact sup...
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Does Customer Support exist?! I've sent numerous messages through Support and no response on my return. Are they purposely stalling so I don't qualify under their 30 day return policy??? Very frustrating 😕
I’m being to think they don’t. I keep hearing about this “technical team” that’s supposed to be reaching out to me, no emails nothing. Am I supposed to sit by my phone for 24-48 hours and not go to work to wait for them?
