Forum Discussion

Lego123's avatar
Lego123
Newbie
6 months ago
Solved

Led+ strip problems with connecting

I have tried to get hold of anyone at Roku for the past month or so. My light strips that I have had for not even a year or so. Will not connect even though they have always been connected and never ...
lights
smart home wifi
  • RokuRiamie-D's avatar
    RokuRiamie-D
    5 months ago

    Hi Lego123,

    Thanks for sharing your concern about the Roku Smart Light Strips+ SE. We suggest you try the following:

    Reset the Roku Smart Light Strips+ SE

    1. Connect your light strip to the controller and plug in the power adaptor
    2. Press and hold the side button for 10 seconds

    After a successful reset, look for your light strip to pulse blue. For help connecting your light strip again, click here.

    Hope this helps.

    Roku Community Team

RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
5 months ago

Hi Lego123,

Thanks for sharing your concern about the Roku Smart Light Strips+ SE. We suggest you try the following:

Reset the Roku Smart Light Strips+ SE

  1. Connect your light strip to the controller and plug in the power adaptor
  2. Press and hold the side button for 10 seconds

After a successful reset, look for your light strip to pulse blue. For help connecting your light strip again, click here.

Hope this helps.

Roku Community Team