Forum Discussion

Fatboy67's avatar
Fatboy67
Reel Rookie
2 months ago
Solved

Home monitoring starts setup but will not factory reset

Home monitoring will not factor reset it goes right to ready for connect, then ask for Bluetooth permissions and they are all on. This happens over and over. Any suggestions?

  • Hey Fatboy67​

    It appears that you're having an issue resetting your Roku Home Monitoring. It could be that your Roku Home Monitoring is not properly factory reset. Let's try these quick steps below:

    1. On the back of the hub, press and immediately release the Reset button, and then unlink the hub in the Roku Smart Home mobile app.

    Let us know if that helps!

    Roku Community Team

1 Reply

  • RokuFelipB's avatar
    RokuFelipB
    Community Moderator

    Hey Fatboy67​

    It appears that you're having an issue resetting your Roku Home Monitoring. It could be that your Roku Home Monitoring is not properly factory reset. Let's try these quick steps below:

    1. On the back of the hub, press and immediately release the Reset button, and then unlink the hub in the Roku Smart Home mobile app.

    Let us know if that helps!

    Roku Community Team