Camera beeping
I’ve had my indoor roku camera for at least 4 months and tonight, (time of post) my fiancé has heard beeping coming through the camera loud. This has not occurred at all in the entire time I have had it or my sisters camera either. Has anyone else heard this?? I have a baby girl so I need to know it’s not someone hacking. If a team member could respond to this message, I can email the video clip where you can hear the sound. Thank you in advance!Solved28Views1like1Comment
Getting home monitoring to work
OK, got my camera outside Roku camera to work on my phone my tablet and my laptop. Only problem is I paid for the subscription already but I can’t get home monitoring to work. It keeps asking for a homebase hub which I don’t have. Is it possible to get home monitoring without the hub Cause if not, then there’s no sense in the subscription because everything works the same without the subscription minus home monitoring.Solved52Views1like1Comment
Can Roku Cameras be accessed by other people?
So two of my adult children live with my 82 year old mom. We have a camera in her living room, one in her bedroom (in case of falls) and my daughter has one in her room to check on her cat when she is at work. Could other people ( visitors, other family members, etc) be able to access the cameras with their own account and us not know it?141Views0likes1Comment
360 camera keeps saying device is offline
When I got my 360 camera it was working great and after a few weeks it just keeps going offline. I have did a factory reset multiple times, I tried putting it as close to my WiFi modem as possible, I’ve unplugged my modem and plugged it back in, and I’ve tried unplugging it for 10 seconds then plugging it back it and it only goes back online for maybe an hour then immediately go back offline. I also have a outdoor door bell but I never have any issues with that only the 360 cam could someone please provide a fix.Solved981Views1like3Comments
Roku Sensors not available
Roku Home monitor entry sensor availability I purchased the system a month ago and have to get more entry sensors to make the system effective. They are sold out everywhere I have looked. Have they been discontinued?? I hope I did not waste my money on a product that is not usable?Solved3.5KViews0likes18Comments
Smart Home App – Unable to Receive Monitoring Certificate
Hello. I am trying to get the Smart Home App to send me a "Monitoring Certificate" for my insurance company. I can get to the point of requesting the certificate and having the system tell me that it will email me the certificate, and then I even receive an email that has a "download link" to get the certificate, BUT, when I press on the download link button, all I get is "That link has expired"..... ??? !!! How could a link that is supposed to be valid for 48 hours (as stated in the email), expire within seconds of being requested? I hope this is just a glitch, but there has to be another way for us to get this required and essential piece of information. Please advise and assist if able. Thank you. PJSolved1.2KViews0likes14Comments
Can Roku Cameras be accessed by other people?
So two of my adult children live with my 82 year old mom. We have a camera in her living room, one in her bedroom (in case of falls) and my daughter has one in her room to check on her cat when she is at work. Could other people ( visitors, other family members, etc) be able to access the cameras with their own account and us not know it?
