Forum Discussion

Grinder's avatar
Grinder
Newbie
2 months ago
Solved

Getting home monitoring to work

OK, got my camera outside Roku camera to work on my phone my tablet and my laptop. Only problem is I paid for the subscription already but I can’t get home monitoring to work. It keeps asking for a homebase hub which I don’t have. Is it possible to get home monitoring without the hub Cause if not, then there’s no sense in the subscription because everything works the same without the subscription minus home monitoring. 

  • Welcome, Grinder

    It looks like you're having trouble getting the Home monitoring to work, even with a subscription. Quick note: Home Monitoring only works if it has complete components, which include the Roku Monitoring Hub, Roku Entry Sensor (x2), Roku Motion Sensor, Roku Keypad, and Window decal (x2). For more details about it, refer to this link.

    Also, the Roku Cameras and Roku Home Monitoring have different subscriptions

    Hope this helps!

    Roku Community Team

1 Reply

  • RokuElizer-A's avatar
    RokuElizer-A
    Community Moderator

    Welcome, Grinder

    It looks like you're having trouble getting the Home monitoring to work, even with a subscription. Quick note: Home Monitoring only works if it has complete components, which include the Roku Monitoring Hub, Roku Entry Sensor (x2), Roku Motion Sensor, Roku Keypad, and Window decal (x2). For more details about it, refer to this link.

    Also, the Roku Cameras and Roku Home Monitoring have different subscriptions

    Hope this helps!

    Roku Community Team