Getting error code -40 Camera is currently off
My app won’t show the live feeds it just keeps loading until it finally says it cannot connect
Forum Discussion
Hey there! Jojohicks
To obtain the Log ID, go to your Roku Smart Home app’s home page, select Account, > then Roku Support, > and finally Submit a Log.
Hope this helps!
Roku Community Team
Ok i see acct then i dont see roku support at all nor submit a log I only see help and feed back
Thanks for trying! Jojohicks
Could you send a screenshot of the options you see?
Thanks!
Roku Community Team
