Forum Discussion

JorgeSld's avatar
JorgeSld
Binge Watcher
10 months ago
Solved

Cannot pin camera to home screen

Hi. I have four Roku cameras and in the app they work fine. But when tried to pin any camera to the Home Screen the little screen appear and keeps loading but nothing appears. Then get an error messa...
Smart Home App
  • RokuRiamie-D's avatar
    RokuRiamie-D
    4 months ago

    Hi there, BrendaBaker​

    We understand you're having trouble pinning your Roku live stream on your Roku device's Camera app. Let's see if this works for you:

    1. Check the app for update: Press home button > highlight the app > press star* > Check for updates.
    2. Remove the app
    3. System restart the device
    4. Add the app again
    5. Try pinning your Camera live stream again by selecting a feed, pressing the star button, then choosing "Pin camera to your screen."


    Hope this helps and keep us posted.

    Roku Community Team

Bluya76's avatar
Bluya76
Binge Watcher
10 months ago

Update, the pinning is now working on my soundbars. Nothing was done on my part make it work.

Forget my post, the reliability is garbage. It's so hit and miss whether the camera video comes through, and the pinning is even worse. The cameras are no moe than 15 to 20 feet from my router with no walls in between. So, there's no excuse. My ring cameras work flawless. Come on roku do better. 

Shane0293's avatar
Shane0293
Reel Rookie
12 days ago

I have 6 camers and I can't pin to my new TV it's not roke at nite when I need them the most in an out in then out I will never buy anything Roku agane and I hope people read the reviews I wish I did I hate I bout from Roku🤦