We hope this helps.
Kind regards,
John
Solved
Camera will not connect to my WiFi and the app
My camera will not connect to my WiFi and the app. Isn't helping at all need someone to talk to guide me step by step please
Hi Deeslim69,
Greetings from the Roku Community!
We understand your Roku camera is not connecting to your Wi-Fi. We're happy to assist you. Please be advised that you will need to connect your Roku Smart Home device to the internet during the initial setup process. All smart home devices support a 2.4 GHz Wi-Fi connection and some devices, such as the Roku Home Monitoring System SE, also support a wired Ethernet connection. The Roku Smart Home mobile app shares settings from your phone or tablet over a secure wireless connection. To help make the initial connection, some Roku Smart Home devices need to scan a QR code generated by the mobile app while others use Bluetooth.
You may also want to check out this support article on why your Roku Smart Home device is not connecting to the app during setup.
