Forum Discussion

Beloved11's avatar
Beloved11
Channel Surfer
8 months ago

Camera showing incorrect time constantly

  • Beloved11's avatar
    Beloved11
    Channel Surfer
    8 months ago

    I’m tired of fooling with this camera,if it isn’t one thing it’s another.Been nothing but a hassle since I’ve purshased this camera!

    • RokuRiamie-D's avatar
      RokuRiamie-D
      Community Moderator
      8 months ago

      Hi Beloved11,

      Welcome to the Roku Community!

      Thank you for bringing to our attention that your Roku camera is showing the incorrect time. No worries, we would be more than willing to assist you with this issue.

      To look closely into the issue, we would like to know the following:

      • May we know what is/are the model of the affected cameras?
      • Is the timestamp ahead of time or delayed?
      • What are the troubleshooting processes that you have tried trying to fix the issue?

      Providing more details will help us to further investigate the issue.

      Thank you for your understanding.

      Regards,
      Riamie