Forum Discussion

Beloved11's avatar
Beloved11
Channel Surfer
2 years ago

Camera showing incorrect time constantly

Beloved11's avatar
Beloved11
Channel Surfer
2 years ago

I’m tired of fooling with this camera,if it isn’t one thing it’s another.Been nothing but a hassle since I’ve purshased this camera!

RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
2 years ago

Hi Beloved11,

Welcome to the Roku Community!

Thank you for bringing to our attention that your Roku camera is showing the incorrect time. No worries, we would be more than willing to assist you with this issue.

To look closely into the issue, we would like to know the following:

  • May we know what is/are the model of the affected cameras?
  • Is the timestamp ahead of time or delayed?
  • What are the troubleshooting processes that you have tried trying to fix the issue?

Providing more details will help us to further investigate the issue.

Thank you for your understanding.

Regards,
Riamie

  • Nicholasholden3's avatar
    Nicholasholden3
    Newbie
    2 years ago

    I have seen this same issue also 

    • RokuRiamie-D's avatar
      RokuRiamie-D
      Community Moderator
      2 years ago

      Hi Nicholasholden3,

      Thanks for replying to this trend here in the Roku Community!

      We would like to investigate the issue further, so could you please provide us with the detailed information mentioned above? This will help us examine the issue closely.

      Thank you for your understanding.

      Regards,
      Riamie