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Tyetye's avatar
Tyetye
Newbie
12 months ago
Solved

Streambar does not list wireless speakers as a pairing option

I have my Roku streambar hooked up and working. I plugged in Roku wireless speakers. Held down home button and the only devices available to set up are: Remote, smartphone or tablet, subwoofer, and wireless headphones. No wireless speaker option is listed. Please note:

-Software is up to date

-Everything is plugged in

-I have done factory rest on streambar and speakers

-I am located in the USA

-Streambar is connected to a projector. No TV is involved.

-The speakers were set up within a distance less than 5-feet from the streambar 

Lastly, and pay CLOSE ATTENTION, the problem is not that the speakers won’t pair, the problem is that “wireless speakers” don’t even show up as a device pairing option. 

Please help

  • Hi luke425

    We recognize that you are experiencing difficulties in connecting your wireless speaker to your Roku Streambar. Please be informed that the specific model of your Roku Streambar SE (9104x) does not have the capability to be paired with a Roku wireless speaker. This lack of compatibility means that features designed for wireless speaker integration will not function, and we recommend exploring alternative audio connection options for your Roku device.

    You can visit this article for more details. 
    If you have any further questions or concerns, please feel free to reach out to us.

    The Roku Community Team 💜

5 Replies

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  • Same issue for me. Stream bar is connected to TV and is updated. Device list shows: Remote, Smartphone or tablet, Subwoofer, Wireless headphones 

    No speaker option even though they are right next to the TV and in Pair mode. 

    Please help. 

    • luke425's avatar
      luke425
      Reel Rookie

      YES

      Same issue for me. Stream bar is connected to TV and is updated. Device list shows: Remote, Smartphone or tablet, Subwoofer, Wireless headphones 

      No speaker option even though they are right next to the TV and in Pair mode. 

      Please help

      Roku Streambar se model 9104x

      • RokuHaz-M's avatar
        RokuHaz-M
        Community Moderator

        Hi luke425

        We recognize that you are experiencing difficulties in connecting your wireless speaker to your Roku Streambar. Please be informed that the specific model of your Roku Streambar SE (9104x) does not have the capability to be paired with a Roku wireless speaker. This lack of compatibility means that features designed for wireless speaker integration will not function, and we recommend exploring alternative audio connection options for your Roku device.

        You can visit this article for more details. 
        If you have any further questions or concerns, please feel free to reach out to us.

        The Roku Community Team 💜