Sound Volume ISSUES with 2 devices
Adding to the list as all channels through Roku will either become distorted or suddenly switch to low volume. I have 2 devices with the same issue of late! .. anyone know what's going on? The only w...
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Warmest welcome here in the Roku Community, Duplo9cut!
We appreciate you reaching out for support about the audio issues you've been experiencing and we'd be more than happy to provide you with the most accurate resolution.
Before we proceed, we'd like to know more about this so kindly provide us with the following details below:
- What specific devices are you having this issue with?
- Is this happening to a certain channel?
- Do you have any external devices plugged into your TV as well?
We'll be anticipating your response as we are more than eager to help you get back on streaming.
Best regards,
Carly
I have 2 new Spectrum routers this week. Audio is garbled upon booting, then needs rebooted. Sometimes it works, sometimes not. Usually buffers then bounces me out to Home Screen. Volume buttons on remote seem to affect this every time we raise or lower volume it buffers & goes to Home Screen. Never get to watch anything in its entirety on tv. We end up watching on our phones or computers. Roku tv with Spectrum & YouTube tv.. Hulu, Tubi, etc all behave the same so no matter the app, or channel, the problem persists. New Routers do not help! We reboot 3 times an hour or more! Very disappointed paying for services not rendered. Maybe it’s the Roku tv not working properly?
Hello! SunnyFlowersLDJ,
Thanks for the post,
Your Roku streaming player or Roku TV system provides you with access to stream audio and video from the internet. For this to work, your Roku device must maintain a good connection to your network and the internet. You can check the quality of this connection from the Settings menu on your Roku device at any time.
Use the following steps to check your network connection.
- Press Home on your Roku remote
- Scroll and select Settings
- Select Network
- Select Check connection
Your device will check available networks, network connection, and internet connection. A green check mark will appear to the left of each successful one. When the test is complete you will see a pop-up with the connection results.
Please keep us posted on what you find out, and we will be happy to continue assisting you further. We look forward to hearing back from you.
Thanks,
ArjiemarIt’s not volume issue, it’s distorted audio. Commercials come on & the audio distorts & never resets to normal then buffers & bounces me out to Home Screen or automatically reboots. If the audio does correct itself, once the show is paused or volume buttons on remote are used, it distorts the audio again. This happens all day long for a year now with no fix. I have new Spectrum router last week, modem is fine, other devices work well. Maybe it’s this Roku TV???
