Forum Discussion
Same issue with new one I received Saturday. Software up to date. No sound bar. Just TV speakers on old Samsung TV. Had Roku stick+ hooked to it prior for years. This one I put on Ethernet. Had to hard reboot with power cord. Remote Restart did not fix anything. No sound on any app. Also seemed to be slow prior to power reboot. Do not have any other devices connected, used everything that came with Ultra 4802R. Have 2 other much older Rokus on TV's and never had this issue. Strange. Will keep an eye out on this. Tx. I see by posts a lot pf others having same issue.
Yes the only way I've found to fix the no sound issue is to unplug the Roku and wait for it to reboot. But not a great option when you have to do it multiple times per week or day. Roku Ultra (4800 series)