Roku Subwoofer audio quality issues after an update
Did you find a solution? Our tv & subwoofer updated last night and now everything is awful sound wise! Seems like we have similar issue.
Forum Discussion
While we look into this issue, we suggest adjusting the bass level in your Roku TV’s audio options to see if it helps.
- Start streaming or playing your content
- Press the star (*) on your Roku remote
- Select Advanced sound settings or Sound settings
- Choose your sound mode or change your sound settings
Also, make sure to note your current bass level before making any changes.
Let us know how it goes!
Roku Community Team
Okay, I can tell you that after the update all of these are set at zero or completely in the middle on each sound mode. Directly after the update we weren't allowed to adjust these at all, but after we did the factory reset we can adjust them, but each one is automatically set in the middle, even though they all sound different. We currently have the setting on dialogue so we can actually hear the content of the tv show we are watching. When I change it to music again we will have to change it so we can hear the music not be muffled.
Thanks for trying the suggested steps and for the additional details. We'll pass this info to the right team, and we'll keep you posted as soon as we know more.
Roku Community Team
