Forum Discussion

adelekaitlin's avatar
adelekaitlin
Reel Rookie
3 years ago
Solved

Roku Streambar Sound Quality Issues

My streambar has been having crackly, quiet audio. i’ve tried system restarting, doing a hard power reset of both the streambar and TV, checked for software updates, reconnected to the TV. I don’t kn...
Audio Support
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi Rjohns628,

    Your first post is appreciated here in the Roku Community!

    We're glad to hear that you were happy with the Roku Streambar until the issue appeared. No worries, we'll make sure to help you resolve this. Let's have a workaround, and do a restart by navigating to Settings > System > System Restart (skip if not available) System Restart. After this, kindly check if you're still experiencing the issue.

    Tell us more about this so we can further assist you.

    All the best,
    Kash

RokuKariza-D's avatar
RokuKariza-D
Retired Moderator
3 years ago

Hi adelekaitlin 

We're here to help.

Please reply here with the serial number of your Roku Streambar. This can be found in the Settings menu by navigating to Settings > System > About. We'll be able to further assist you from there.


All the best,
Kariza

Prouteone's avatar
Prouteone
Newbie
2 years ago

I am having the same crackling problem wolith my sound bar. Serial number- YL009S618136