Forum Discussion

RobertMW's avatar
RobertMW
Binge Watcher
2 years ago
Solved

Roku Streambar Pro (9101x) popping noise after an update

I am having a very similar problem that seems to only happen when streaming music via bluetooth from an Android phone. My Streambar Pro was updated to OS 12.5 on Oct 31 2023 and the popping noises be...
Audio Support
  • RokuJharra-Q's avatar
    RokuJharra-Q
    2 years ago

    Thanks for posting here in the Roku Community, TopKelly,

    We appreciate your taking the time to report the issue with your Roku device's popping sound. We want to assist you and learn more about this.

    When you hear a popping sound, does it affect all the channels on the platform, or is it just a specific case? Also, is this a recent issue, or have you experienced it before?

    In the meantime, please try restarting your device or enabling Automatic Volume Leveling from the settings menu to see if that resolves the issue. Start here for step-by-step instructions:

    1. Press the Home button on your Roku remote  
       
    2. Scroll and select Setting.
    3. Select Audio
    4. Select Volume modes and choose the desired setting
      • Off: Volume modes are inactive, and content volume is unmodified.
      • Leveling: This feature enables consistent volume across different types of entertainment, so you do not have to change the volume every time you switch channels or a commercial comes on.
      • Night: The volume of soft sounds like whispering is increased while the volume of loud sounds like explosions is decreased, making it easier to hear your show at night without disturbing others.

    For more information, this support article may help: How do I use volume modes on my Roku streaming device?

    We look forward to hearing from you and looking closely into this issue.

    Thanks,
    Jharra

RokuJechealR's avatar
RokuJechealR
Retired Moderator
2 years ago

Hi Sjk4x4,
Thanks for posting here in the Roku Community!

We are doing our best to get back to you as soon as possible. As of the moment, our team is still investigating this issue. We will be sure to update you on this thread once feedback is available.

Your patience and understanding are greatly appreciated.

All the best,

Chel

ZeroNull's avatar
ZeroNull
Streaming Star
2 years ago

It has now been over a month with the persistent popping in all of my wireless speakers without a solution. I continue to restart, factory reset, unplug, and make sure everything is up to date. Yet it is still popping multiple times every hour throughout the day. It doesn't matter what I'm watching on what channel or whatever; it's merely popping all day long enough to make my head pop. I'm to the point of throwing it all in the trash as a solution, but that's a waste of money. Please, Roku, make the popping in my wireless speakers stop.

  • Sjk4x4's avatar
    Sjk4x4
    Channel Surfer
    2 years ago

    Yes. Roku, please at least acknowledge you can repeat the problem and are addressing it.

    I get it when streaming Youtube movies and Music. Ive purchased Youtube Premium thinking it was a bad bitrate or compression artifacts. Its still there at 1080p so Im all out of ideas