Roku 3 video/audio stuttering

Thanks for providing additional information, Digital_Larry  gmaildog!

We appreciate your attempts to resolve this issue. Please follow the troubleshooting steps below to see if it makes any difference. 

Note: Please follow the steps carefully to ensure proper device installation.

1. Unplug the Roku device and then plug it in after, or (try a different HDMI port or TV).
2. System restart: Go to Roku Home screen > Settings > System > Power or System restart.
3. Software update: Go to Roku Home screen > Settings > System > Software update > Check Now.

Once you've completed all the steps, please let us know if the issue has been resolved. If not, reply to the thread for further assistance. We are always happy to help you.

Best regards,
Jharra

Thanks for keeping us in the loop, Digital_Larry!

In this case, we recommend reaching out to the customer support team for further assistance. Please note that most content on the Roku platform comes from streaming channels maintained and updated independently by the channel's provider. If you need help, you can contact Amazon Prime support.

We would recommend trying to see if that resolves your issue. Please keep us posted.

Thanks,
Jharra

Thanks for the update, therealshell!

We understand that you're experiencing an issue with Amazon Prime. However, we recommend contacting the channel provider for further assistance.

Please note that most content on the Roku platform comes from streaming channels maintained and updated independently by the channel's provider. You can contact them here Amazon Prime support.

We would recommend trying to see if that resolves your issue. Please keep us posted.

Thanks,
Jharra