Forum Discussion

Tdub61's avatar
Tdub61
Newbie
2 years ago

Crackling and Buzzing i have the same issue as seems like everyone has

Not very happy why is Roku not taking this seriously 

15 Replies

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  • RokuERey's avatar
    RokuERey
    Retired Moderator

    Hi Tdub61,

    Welcome to the Roku community!

    We're sorry for any inconvenience and thank you for reaching out.

    We don't have much information about this issue you're experiencing in order for us to provide you with a suggestion.

    Please let us know...

    • What specific issue are you running into?
    • Is this an isolated case, or does this happen to all the channels on the platform?
    • What are the troubleshooting step tried and what didn't work?

    With more information, we'll be able to further assist you.

    Thanks,
    Rey

    • DAMD's avatar
      DAMD
      Newbie

      It is when the TV turns on. If the Roku is powered off when the TV turns on it makes a terrible buzzing noise regardless of channel or audio device. Sometimes you can turn the TV off and turn it on again and it's fixed. Other times you have to unplug the Roku and reboot it. It is a Roku issue. It happens with my Roku ultra. I have had many rokus and had no issue. Only the ultra