Forum Discussion
Hi Tdub61,
Welcome to the Roku community!
We're sorry for any inconvenience and thank you for reaching out.
We don't have much information about this issue you're experiencing in order for us to provide you with a suggestion.
Please let us know...
- What specific issue are you running into?
- Is this an isolated case, or does this happen to all the channels on the platform?
- What are the troubleshooting step tried and what didn't work?
With more information, we'll be able to further assist you.
Thanks,
Rey
I need an update please
- PTznic9yet2 years agoStreaming Star
RokuERey Can you provide an update?
- RokuTakashi2 years agoCommunity Moderator
Hi, PTznic9yet
Thanks for posting.
We understand that you're inquiring about an update regarding the issue you've encountered. As of the moment, the appropriate Roku team is still investigating this issue. Further notice will be provided here.
We hope for your understanding and patience and we continue to work on this.
All the best,
Kash- Absolutego2 years agoChannel Surfer
Same issue - crackling from Stream bar. Worryingly, the streambar in question is a replacement for a unit with the same problem...
Model: 9102EU
Serial no: YL005M309639