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Borky00's avatar
Borky00
Reel Rookie
2 years ago
Solved

Bluetooth soundbar connection issue

We have a Hisense Roku TV model 50A6104EUR G1937G1 and I purchased an onn 2.0 soundbar which says it is Roku TV ready and has bluetooth. I think the model # is 2325A. I am trying to connect the two via bluetooth and the TV is not recognizing the soundbar via the add device setting. I do not want to hardwire the speaker to the TV I want to use the bluetooth function.

I am able to connect my phone to the soundbar via bluetooth and pay music. I am also able to connect my phone to the TV through the Roku TV remote app and control the TV. This ,akes me think both devices are functional. 

Is this possible to use bluetooth with these two devices together?

speakers

6 Replies

  • RokuArjiemar's avatar
    RokuArjiemar
    Retired Moderator
    2 years ago

    Hello! Borky00,

    We're sending you a warm welcome from the Roku Community!

    Thank you for reaching out to us. We're happy to help.

    • A Bluetooth device can be connected directly to a Roku Plus Series TV. If you have any other Roku TV system, you will need to pair Roku Wireless Speakers or a Roku TV Wireless Soundbar to add Bluetooth capability to your TV.

    This article will help you resolve problems you may encounter when attempting to pair, connect, or use your Bluetooth device with your compatible Roku device. How to resolve issues connecting a Bluetooth device to your Roku device

    Thanks,

    Arjiemar

    • Borky00's avatar
      Borky00
      Reel Rookie
      2 years ago

      Thank you for the timely reply and the link to help  troubleshoot my issue. I have seen this link and I am not interested in connecting a smartphone, tablet or laptop to anything. 

       

      I want to connect a soundbar to my TV and it is not connecting. Can you please look at the models I posted and let me know if these two devices are compatible? 

      • Borky00's avatar
        Borky00
        Reel Rookie
        2 years ago

        I am rereading all the information you provided and please let me know if this is all correct. I have a regular Roku TV, not a plus versionKsee modeling the original post). If I hardwire a soundbar to my TV, for example, via HDMI cable, then buy additional Roku speakers. Then I am able to use the bluetooth in the soundbar to wirelessly connect the speakers. This will then play the TV sound in the wireless speakers (and sound bar).

        What this is saying is the TV does not have bluetooth capability and I must connect a soundbar and use that bluetooth capability to connect additional speakers. 

        If all this is correct must the additional speakers be Roku speakers?

      • wwwukor's avatar
        wwwukor
        Channel Surfer
        2 years ago

        This is very frustrating, but now it's clear. I also bought an .onn branded soundbar, but its not wireless, its bluetooth. But of course my. Onn roku tv is not bluetooth. I wish they would make this more clear. Frustrating, but I do love the roku tvs!