Forum Discussion
Hey there! willowghost100
I’m sorry to hear you’re having issues with YouTube TV. To help, could you share some details so we can coordinate with our Roku team?
- Roku device model and device ID. (can be found in Settings > System > About)
- Tracker ID OS version and build (press Home5x and Back5x)
- App build version (highlight the app and press the star (*) button of your Roku remote
Please keep us posted!
Roku Community Team
Roku device model: 100012589 Device ID: LD600R801700
YouTube app build version 2.23 build 115025184
Tracker ID OS version and build:
Model: 8522X-RoKu TV
Serial Number: YK00R6801700 (LD600R801700)
Software version: 14.6.4 build 9914-AN
GC version 13.22.12
Issue ID: 00-303-516
- RokuRhea-V3 months agoCommunity Moderator
Thanks for this info! willowghost100
We’ve sent your details to the team to look into it. We’ll let you know as soon as we hear back with updates.
Thanks,
Roku Community Team- willowghost1003 months agoChannel Surfer
RokuRhea-V,
About two days or so after the this message was sent 12 days ago, the issue I've been experiencing has disappeared. Apparently the Roku team fixed it. I am having no issues as of today's date Aug 10, 2025. Thank you very much for your assistance in this matter. I believe this can now be marked as "Solved".
- RokuRhea-V3 months agoCommunity Moderator
Thanks for the update! willowghost100
It's great to hear that the issue has been resolved! If you have any other questions or concerns, don't hesitate to reach out to us.
Happy Streaming!
Roku Community Team