YouTube app is buffering and pixelated
July 24, 2025 About a two weeks ago my YouTube app on my Roku TV started a bad buffering spree and the short videos became pixelized and sometimes unable to see. I have performed all suggested troubl...
Forum Discussion
This issue is not solved as of today July 29, 2025 yet the conversations are marked as solved. Still no progress in getting the YouTube app to work correctly. As I mentioned before the app worked just fine about 2 1/2 weeks ago then all of a sudden, YouTube shorts became pixelized and regular videos began some bad buffering. Perhaps Roku will take this statement to the expert technicians when I say "I have already tried all suggested troubleshooting steps made by the Roku Community Team and none have prevailed". If I end up purchasing another Roku TV I may send this unit to Roku to analyze the YouTube app issue I am now experiencing.
Hey there! willowghost100
I’m sorry to hear you’re having issues with YouTube TV. To help, could you share some details so we can coordinate with our Roku team?- Roku device model and device ID. (can be found in Settings > System > About)
- Tracker ID OS version and build (press Home5x and Back5x)
- App build version (highlight the app and press the star (*) button of your Roku remote
Please keep us posted!
Roku Community TeamRoku device model: 100012589 Device ID: LD600R801700
YouTube app build version 2.23 build 115025184
Tracker ID OS version and build:
Model: 8522X-RoKu TV
Serial Number: YK00R6801700 (LD600R801700)
Software version: 14.6.4 build 9914-AN
GC version 13.22.12
Issue ID: 00-303-516
Thanks for this info! willowghost100
We’ve sent your details to the team to look into it. We’ll let you know as soon as we hear back with updates.
Thanks,
Roku Community Team
