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willowghost100's avatar
willowghost100
Channel Surfer
3 months ago

YouTube app is buffering and pixelated

July 24, 2025 About a two weeks ago my YouTube app on my Roku TV started a bad buffering spree and the short videos became pixelized and sometimes unable to see. I have performed all suggested troubl...
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willowghost100's avatar
willowghost100
Channel Surfer
3 months ago

I have already tried your suggested troubleshooting steps. All other apps work just fine as well as my YouTube on my desktop and on the RokuTV in the living room. I am now leaning toward my tv going bad and being out money to purchase another one, so sad. 

RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
3 months ago

Thanks willowghost100​

We appreciate the troubleshooting steps that you have tried.

Quick question — have you tried resetting the network connection of your Roku TV? Since you mentioned that the other Roku TV works, we recommend you reset its network connection. To do this, follow the steps below:

Note: Make sure you know your Wi-Fi credentials before resetting the network connection

  1. Press Home on your Roku remote
  2. Scroll and select Settings
  3. Select Advanced system settings
  4. Select Network connection reset
  5. Select Reset connection
  6. After the network reset is done, your Roku device will restart, and you will need to return to the Settings menu and set up your wireless network again.

Hope this helps,

Roku Community Team