Forum Discussion
Hey there willowghost100
It looks like you are having an issue with your YouTube app that is buffering when you try to watch a show.
Did the issue occur only on the YouTube app? What are the troubleshooting steps that you have tried? If you haven't tried a system restart, try these steps: press Home > Select Settings > Select System > Power (If the power submenu is not there, skip to the next step) > System restart.
Let me know how it goes!
Roku Community Team
- willowghost1003 months agoChannel Surfer
I have already tried your suggested troubleshooting steps. All other apps work just fine as well as my YouTube on my desktop and on the RokuTV in the living room. I am now leaning toward my tv going bad and being out money to purchase another one, so sad.
- RokuRiamie-D3 months agoCommunity Moderator
Thanks willowghost100
We appreciate the troubleshooting steps that you have tried.
Quick question — have you tried resetting the network connection of your Roku TV? Since you mentioned that the other Roku TV works, we recommend you reset its network connection. To do this, follow the steps below:
Note: Make sure you know your Wi-Fi credentials before resetting the network connection
- Press Home on your Roku remote
- Scroll and select Settings
- Select Advanced system settings
- Select Network connection reset
- Select Reset connection
- After the network reset is done, your Roku device will restart, and you will need to return to the Settings menu and set up your wireless network again.
Hope this helps,
Roku Community Team