What I'm reading indicates the reinstallations you're doing aren't being done the right way. The order I see it listed is incorrect. There is a correct order, and that order is important. Now, this doesn't guarantee this will resolve, but the troubleshooting you are attempting isn't being done correctly.
Here are the steps, and the correct order. Skip any step, or do them out of order, and you're just wasting time. This is the order.
Doing it in 1,3,2 order won't work.
Again, no guarantee this will resolve, but you were attempting this. Ensure the attempt is correctly executed.
Delete app, reboot can help.
Going into Netflix account remove your device from list then from app login again can help too.
One in all, without proof, I see that Netflix issue a Netflix problem perhaps trying to do too much vs device capacity while along coding may be culpitre.
In my experience, automatic preview is the cause to my Netflix crash, freeze, hang up like Netflix can't clean its iwn preview cache if it were the case of use which then overload the entire use of the app.
As a user. I really wished Netflix was more modular, I would totally stop preview completely as I am 100% under assumption it causes ally issues on 3 roku devices + 1 tcl50 with roku integrated.
Hi Kracken,
Welcome to the Roku Community!
We understand that you're having a problem with the Netflix channel. We're happy to help. If the issue persists on one channel after attempting the troubleshooting steps and videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. The channel developers themselves maintain channels on Roku. In this case, an issue within that specific channel likely needs to be addressed with an update from them.
Please let us know if there is anything else we can do to help you.
Best regards,
John
People,
Restart your TV (completely reboot it).
That solves the issue for me.
Don't listen to any other recommendations. I tried everything, only rebooting works.
