Updated Newsmax App Will Not Open

It just loaded for me finally!  I have live TV again.  They really need to get this mess fixed. Newsmax needs to extend our free subscription time to make up to us for all the trouble & days we spent with my TV app.

That’s exactly what I said this is not a start up company I think they have 14 million new clients and I can tell you I spent the last three years eight hours a day seven days a week trying to push Newsmax so people would know they weren’t watching truth they were watching lies and this is the thing chewy got theirs so popular that now they make it totally inconvenient for their customers to slide over. You don’t mind the $50 for the year however you do mind not having an app that’s easy to put on your TV so you can just watch it. Without jumping through 1 million hoops 

i believe they were not informed by direct tv until a day late and not prepared for this paid streaming and its being delibertly  crashed   so we will cancel  hang in there as we need newsmax plus   remember direct tv  tried to remove them a year ago and too many people dropping direct tv  put newsmax back on    

I had to cancel my "Pay By The Month" plan to Newsmax+. Somehow I have been logged off from it & when I try to go back in the plan wants me to pay for a year. Am unable to even log back in so I have conceled it out until I hear it might finally be working. Customer service at Roku told me to contact Newsmax direct but that was a week ago & still no response. Bye Bye!

Roku deposited my payment and clearly shows that I’ve subscribed, NewMax claims there’s been no payment or a subscription…. I detect a glitch in the matrix…. Apparently these apps are not communicating with each other. I’ll be unsubscribing if the powers to be are unable to resolve this little glitch today!

I'm also finding that I have to log in every single time. That's a waste of time; other subscription apps don't make you do that.

I got it to open and finally stream on my Roku but now I cannot get it to stay on , on my i phone app. I deleted the app on my i phone and redownloaded it but still it keeps popping up for one second if that and goes away.!

This is exactly what happens when I try

Mine isn't working either.  So far it has only worked 3 out of the 6 days they have been NewMaxPlus.  I think Newsmax should start looking for new management.

Teenaf 

The Newsmax channel/app always had issues when it was free.  I had read that technical issues had prevented Newsmax from going behind the paywall earlier than they did.  Seems like the channel/app for Newsmax+ may just be a little buggy and they are still having technical issues with this paywall switch.

I know people want/expect this channel/app for Newsmax+ to work, but I would personally just cast the stream from the NewsmaxTV website to my Roku device or TV until they get this resolved.  

https://www.newsmaxtv.com/

Today, 11/7/2023, Newsmax continues to experience issues. Samsung TV's, and LG TV show sporadic error codes with regards to Newsmax Plus.  The error codes will say Error Cod {error code}.  Or it will tell you that you are signed out and need to sign in again.  Or it will say "Something Went Wrong".   Calling Newsmax at the customer service number will get you to a menu.  Ultimately you will not be able to talk to a customer support representative.  You will have the option to leave a voicemail.  I have done this since November2.  They have not called me back.  

This is the absolute worst rollout of any updated software program.  The management and programmers, IT, and all involved with this fiasco should be fired.  Period.

This is NOT Roku's fault.  Complete onus goes to Newsmax.

How? Did it give you the option to login?

It is frustrating that Newsmax is not providing any information for gaining access with a paid subscription.

The app is doing the same to me. As soon as they start making you pay for their service it stops working, riiiggghhhhttt!!! NEVER had a problem with the app b4 all this Newsmax Plus subscription BS. I have checked for updates-all updated. I deleted the app and then reinstalled it-NOTHING!!! Tried to get it on my phone so I could mirror it on my TV but it won't even work on my phone or laptop! Have to sign in every time I open the app, which is a big pain. No other service has me sign in EVERY TIME!!! I was fores to go back to Fox News, (which I never wanted to have to do again) just to see what has been going on in the world. If it's not fixed before the trial period ends then I have to cancel cuz I did the annual payment and I'm not going to deal with this everyday for a year.  Very disappointed for sure.

Both Newsmax and Roku are at fault.  First they should have been on the same page with a new app to watch on Roku. Then they should have had a regular app. None of that happened.  Going on 3rd  day here, after paying.  I thought I had it fixed, when I cancelled on Roku, and got a refund.  Then I signed up on Newsmax plus site.  Signed in on roku and I was watching it on Roku after signing in on the newsmax app on roku.

From there it kept booting me off and I had to keep logging in every few hours. Then for what ever reason, over night, I get up today. and started the newsmax app, it goes to white screen, then a black screen, and then nothing.  Left it on for over an hour... nothing just a black screen. 

One thing I did notice, before I got the refund. Roku is accepting payments for NewsMax, they should be help responsible for taking money for a service they cannot supply. When I look in my Roku account it shows I have the subscription, but when I looked at my newsmax account, it shows I have no subscription.  This tells me that Roku is taking money for this service and not updating Newsmax, that these people now have an account and should be able to access the content.

Newsmax should NOT have rolled this out without having everything in place.  You cannot reach Newsmax by phone, chat, email, contact page, twitter, facebook, or anything else. Talk about the lack of customer support!!! Take the money and run.

Roku at least answers my chat and my phone calls. While it seems they can do nothing until Newsmax fixes it on their end, they should not be taking money any longer for a service they do not supply. 

I'm having the same issue with the App on the Roku not opening. It eventually crashes and does not open. I just signed up for the 1 year subscription too. UGh

I've got it working now too (but am keeping my fingers crossed because I got it to work a couple of times yesterday and the day before, but it didn't "stick").

One thing that I did this time was, instead of clicking on Roku Channel and then from inside there, clicking on Newsmax (which is what I usually do), I didn't click on Roku Channel and instead, clicked on "Newsmax" on that Roku home screen. When I did that, it did come up with a login screen (asked for my email address and password). I entered my Newsmax Plus login there. That did bring up the Newsmax Plus screen.  I had to hit the "Play" button to start the streaming.

Even when you're presumably watching Newsmax Plus, though, it doesn't say "Newsmax Plus" or "Newsmax +" in the bottom left on the screen of the show you're watching: it still says "Newsmax." But I guess it is still Newsmax, because Newsmax2 is now what you can get for free; and they do show a "2" when you're watching Newsmax2. But then what's the "Plus" for? It's like they have two names for the new subscription service, Newsmax Plus and also, just Newsmax.

Same problem, I have paid for a year subscription and its not working.  If not fixed soon I am going to cancel.

I can't log on and they wont answer the phone or call back.   I block their pay.....   lucky I only sign for the month to month service.

Same issues here with. Nwsmax+ not opening.paid subs. Only got free for one day then poof,,,had to sign up for paid. Worked one day,,now not loading

 Checked tv in living room..Samsung and ruñning  a Shield box..no.prob with nwsmax+ running on it ???