Unrecognized charges from Roku Channel
Why do I have more than one payment on my credit card for Roku? I'm confused I have 2 and sometimes 3 different amounts just for Roku channel..
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If you have multiple "premium" services through "The Roku Channel" you'll get a separate charge for each one. "The Roku Channel" itself is free, but there are several "premium" services you can add. You can see what subscriptions you have by logging into your Roku account at https://my.roku.com using the email address that's displayed on your Roku device(s) under Settings->System->About.
Just wanted to add, that there is no requirement to have even one. ie: you can subscribe to services directly and watch them on you Roku device, or stick to free stuff if you can tolerate lots of ads. Of course, it's also possible to sign up for the same service in multiple places - not desirable, but possible, so be careful not to do that.
Hi there! Maryh71
In addition to what Strega2 and renojim have shared, if you’d like to learn more about these unknown charges, please visit our support site and start a conversation with one of our Account, Payments & Subscription experts. They’re the right folks to check your account and sort out those charges.
Hope this helps!
Roku Community Team
