Forum Discussion

ThisishT's avatar
ThisishT
Streaming Star
5 days ago

Unexpected Behavior: "Continue Watching" Row - Failure of [*] Button to Remove Episode

I'm encountering an issue with the Roku Ultra where the [*] button fails to remove a specific episode from the "Continue Watching" row. The affected title is Ironheart Season 1, Episode 1, streamed v...
app feature
app support
RokuRhea-V's avatar
RokuRhea-V
Community Moderator
4 days ago

Hey there! ThisishT​ 

Thank you for sharing the steps you’ve taken! We believe this issue lies within the app itself. For further assistance, we suggest contacting Disney+ app support.

Let us know if you have questions! 

Roku Commuity Team

ThisishT's avatar
ThisishT
Streaming Star
4 days ago

Hey there RokuRhea-V

"Thanks for the response. While the app may be involved, the issue occurs within the Roku-hosted environment, and Roku's platform controls the device metadata and app container. I'd appreciate a more collaborative escalation path rather than being redirected to Disney+ without investigation."