Forum Discussion

AUTiger7222's avatar
AUTiger7222
Binge Watcher
12 hours ago

Unable to delete Jellyfin app

My son routinely puts a bunch of apps on my Roku because he gets confused or something, and I usually have no issue going through and deleting them, but I've come across one where there's no "delete" option. I don't even know what you would call it. It's just listed as ttest1 anov="1234 and when I click on it, it pops up jellyfin and then tells me to connect to the server or to enter the URL manually. I've never encountered anything like this, and I don't know what to do in order to get rid of it.

roku channel

12 Replies

    • AUTiger7222's avatar
      AUTiger7222
      Binge Watcher
      9 hours ago

      I didn't know this was an option.

      EDIT: I added a pin number to my account and tested it out, restarted the device and tested again and it's not asking me to enter it to download apps.

      EDIT 2: I finally got the pin to work.

  • RokuFelipB's avatar
    RokuFelipB
    Community Moderator
    11 hours ago

    Hey AUTiger7222

    Looks like you're running into an app that is unable to delete. Could you share a photo of the app so we can take a look? Also, what options do you see on your screen when you try to delete it?

    Hoping to get a reply soon!

    Roku Community Team

      • RokuSuzette's avatar
        RokuSuzette
        Community Moderator
        9 hours ago

        AUTiger7222​ 

        Thanks for the update. In addition to our streaming expert’s guidance, here’s a link with steps to help you remove apps from your Roku device.

        Hope this helps! Let us know if you need more info. 

        Roku Community Team 

  • Strega2's avatar
    Strega2
    Roku Guru
    9 hours ago

    The server is generally your own server I believe.  Their web pages call it a fast moving open-source app, so I suppose maybe they haven't gotten around to an uninstall script yet?  (Is that possible? Does Roku allow apps like that in the channelstore?)

    If no one knows here, you could ask on their forum.