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ysbobbi's avatar
ysbobbi
Channel Surfer
3 years ago
Solved

TV series Doc missing Season One Pilot Part 2

I have tried to contact Roku about this. The TV Series Doc starred Billy Ray Cyrus is streaming on the Roku channel. It is missing Season One Pilot Episode part 2. Roku support will not fix or escalate the issue because they are treating it as a device issue. 

26 Replies

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  • It's missing quite a few episodes on Roku.. I was so excited to find and watch it but now I'm missing things and the next episode is so confusing! 

    Here's a list of all the episodes missing!

    S1 E2

    S2 E1

    S2 E18

    S3 E7

    S3 E20

    S4 E13

     

  • RokuMary-F's avatar
    RokuMary-F
    Community Moderator

    Hi ysbobbi,

    Welcome to the Roku Community!

    Thanks for reaching out regarding the missing episode on The Roku Channel. I have passed along your details to the Roku team for further review. Rest assured once more information is available I'll be sure to update this Community thread.

    Thanks for your patience regarding this issue.


    Best regards,
    Mary

    • Smclaug's avatar
      Smclaug
      Reel Rookie

      I started watching this  today too and found these are missing episodes too:

      Season 1 Episode 2

      Season 2 Episodes 1, 18

      Season 3 Episodes 7, 20

      Season 4 Episode 13

      • MadameBlueberry's avatar
        MadameBlueberry
        Reel Rookie

        Any update to this issue from anyone?  I knew of at least 3 missing episodes, but I see from reading these posts there are even more than that.

    • Nana03's avatar
      Nana03
      Newbie

      I was able to watch Doc yesterday. I went back in this AM it is gone. Along with the series Hazel. I am really bummed about it. I was only series 3.  Great show. Please add it back on. 

  • It gets worse! I have been really enjoying this series and exercise daily while watching it. I had just found it and was enjoying season 1. I went down today to exercise and it is no longer available. It would appear that Roku has eliminated it from its lineup! It is clear that many people are enjoying the series and I hope that Roku will quickly reconsider so that I can again enjoy watching it.

    • Smclaug's avatar
      Smclaug
      Reel Rookie

      Wow that sucks. So my take in this as with some other issues I’ve had with Roku is that if they ignore it or remove it then they don’t have to deal with is🙄

      • RokuNimfa-C's avatar
        RokuNimfa-C
        Retired Moderator

        Hello Community Users, 

        Thanks for reaching out to the Roku Community regarding the missing content from The Roku Channel.

        It's possible that the content was removed as the TV show and movie content availability may vary at times on The Roku Channel. We would recommend checking periodically to see if the content returns in the future.

        Please let us know if there is anything else we can assist you with.


        Regards, 
        Nimfa