Forum Discussion

ysbobbi's avatar
ysbobbi
Channel Surfer
3 years ago
Solved

TV series Doc missing Season One Pilot Part 2

I have tried to contact Roku about this. The TV Series Doc starred Billy Ray Cyrus is streaming on the Roku channel. It is missing Season One Pilot Episode part 2. Roku support will not fix or escala...
Smclaug's avatar
Smclaug
Reel Rookie
3 years ago

I started watching this  today too and found these are missing episodes too:

Season 1 Episode 2

Season 2 Episodes 1, 18

Season 3 Episodes 7, 20

Season 4 Episode 13

MadameBlueberry's avatar
MadameBlueberry
Reel Rookie
2 years ago

Any update to this issue from anyone?  I knew of at least 3 missing episodes, but I see from reading these posts there are even more than that.

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    2 years ago

    Hi MadameBlueberry,

    Greetings and welcome to the Roku Community!

    Let us help you with this, and we'll need additional information so we can have a better grasp of the issue's information. What specific episodes are missing on your end? Would you be so kind as to provide those details? This would help us confirm it on our end, and address this issue,

    Your response would be much appreciated.

    All the best,
    Kash

    • KPASCH5911's avatar
      KPASCH5911
      Channel Surfer
      2 years ago

      its really easy if you look at this whole thread it is spelled out for you

      Missing episodes

      Here's a list of all the episodes missing!

      S1 E2

      S2 E1

      S2 E18

      S3 E7

      S3 E20

      S4 E13

       

      • RokuERey's avatar
        RokuERey
        Retired Moderator
        2 years ago

        Hi KPASCH5911,

        We appreciate the input provided about this. I have passed along this case to our engineering team for further review. An update will be provided here once it is available.

        Thanks,

        Rey