I have a Roku Express device hooked to my TV in my master bedroom. Why can't I watch YouTube nor Tubi on this device. I've done all the deleting and reinstalling SEVERAL times. These channels work find on my TV with built in Roku and the other channels on my Express work fine, but YouTube and Tubi will not launch.
Blaque wrote:I have a Roku Express device hooked to my TV in my master bedroom. Why can't I watch YouTube nor Tubi on this device. I've done all the deleting and reinstalling SEVERAL times. These channels work find on my TV with built in Roku and the other channels on my Express work fine, but YouTube and Tubi will not launch.
After removing the channels, but BEFORE reinstalling them, did you RESTART** your Roku to clear its memory cache? Without the restart you may not get clean reinstalls. This is not a cure-all but at least it will assure you of having an uncorrupted copy of the current channel app.
Depending on your Roku model number you'll find the "System restart" option under either "Settings > System > Power" or under "Settings > System". If you don't have sufficient control to use the menus, or if it is just more convenient, you can also restart by pulling the power plug for a short while, then plugging it back in.
**On a Roku TV with "Fast TV Start" enabled, turning the TV off/on only puts you in/out of a low power standby state, it does NOT give you a complete restart. Use the methods above.
Welcome to the Roku Community!
I understand that you are having trouble with a channel that cannot be launched and I would like to assist you further.
Could you provide details about the specific issue you are experiencing with the channel? Are you encountering any error codes when trying to access this channel? Additionally, is this the only channel that is not working properly?
The information you provide would help us understand the issue.
Best,
The Roku Community Team
